California Consumer Privacy Act (CCPA) Policy

Updated on December 10, 2025

This CCPA Policy explains the rights of California residents under the California Consumer Privacy Act (CCPA) and how CaseXArmor (“we,” “our,” or “us”) collects, uses, and shares personal information.

Your Rights Under CCPA

If you are a California resident, you have the following rights regarding your personal information:

● Right to Know: You may request details about the categories and specific pieces of personal information we collect, use, and disclose.

● Right to Delete: You may ask us to delete personal information we hold about you, subject to certain exceptions (e.g., legal obligations, fraud prevention).

● Right to Opt‑Out: You may opt out of the sale or sharing of your personal information.

● Right to Non‑Discrimination: We will not deny services, charge different prices, or provide lower quality if you exercise your CCPA rights.

Information We Collect

We may collect the following categories of personal information:

● Identifiers (name, email, phone number, address)

● Commercial information (purchase history, order details)

● Internet activity (IP address, browser type, site usage data)

● Payment and billing details (processed securely via trusted gateways such as Shopify Payments, Visa, Mastercard, PayPal, Apple Pay, and Google Pay) 

● Customer service communications

How We Use Personal Information

We use personal information to:

● Process and deliver orders

● Provide customer support

● Improve our website and services

● Conduct marketing and promotions (where permitted)

● Detect fraud and enhance security

● Comply with legal and regulatory requirements

Sharing of Information

We may share personal information with:

● Service providers and vendors who help us operate our business

● Affiliates and business partners

● Government authorities when required by law

We do not sell personal information for monetary value.

Exercising Your Rights

To submit a request under CCPA:

● Email us at support@casexarmor.com

● Call us at +40 744 629 139

● Provide sufficient information to verify your identity before we process your request

We will respond within 45 days of receiving a verified request.

Do Not Sell My Personal Information

California residents may opt out of the sale or sharing of personal information by contacting us at support@casexarmor.com or visiting our Do Not Sell My Information page.

Questions?

Visit our FAQ or contact our customer support team for help regarding your shipment.

Contact Information

Business Name: CaseXArmor

Business Email: support@casexarmor.com

Business Phone Number: +40 744 629 139

Business Address: Str. Tudor Vladimirescu nr. 49, Bistrita, Bistrita-Nasaud, 420029, Romania

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (EET/EEST)

Response Hours: Our customer service team typically responds within 24 to 48 hours during business days.