Last Updated: November 10, 2025

These Terms of Service explain the rules and conditions under which Elite Armor Case provides access to its website and related services.

Overview

This site is operated by Elite Armor Case. Throughout the site, the terms “we,” “our,” and “us” refer to Elite Armor Case. By visiting our website or making a purchase, you agree to follow these Terms of Service, along with any additional policies referenced here or linked elsewhere on the site. Accessing or using any part of the site means you accept these Terms. If you do not agree, you should discontinue use of our website and services.

1. Online Store Terms

● You confirm that you are of legal age in your country of residence, or have parental/guardian consent.

 ● Our products and services must not be used for unlawful purposes or in violation of local laws.

● Breach of these Terms may result in immediate suspension or termination of your account or services.

2. Company Information

Business Name: Elite Armor Case Address: House 135, Village Islampur, Kotwali, Dogasia, Jashore 7407, Bangladesh Email: support@elitearmorcase.com Phone: +1 917 628 2349

3. Use of the Website

You may use the website for lawful purposes only. You must not copy, modify, reverse engineer, or commercially exploit any part of the site without our written consent.

4. Orders, Pricing & Availability

All orders are subject to acceptance and product availability. We may correct pricing or content errors and will inform you if an issue affects your order, offering a refund or alternative.

5. Product Information & Compatibility

Descriptions and specifications are based on manufacturer data and our internal quality checks. Minor variations may occur. Please check compatibility before purchase.

6. Payments & Security

Payments are processed securely via Shopify Payments, PayPal, and supported wallets (Apple Pay, Google Pay). We use SSL encryption and PCI-DSS–compliant gateways. See our Payment Policy for details, including refunds and chargebacks.

7. Shipping, Fulfillment & Risk of Loss

Orders are processed and dispatched from Bangladesh and shipped via trusted couriers (e.g., DHL Express, FedEx). Delivery timeframes vary by destination and customs. Risk of loss passes upon delivery to the address provided. See our Shipping Policy.

8. Returns, Refunds & Exchanges

You may return eligible items within 90 days of receipt under the conditions set out in our Return & Refund Policy (including RMA steps, inspection, timelines, and exceptions).

9. Customs, Duties & Taxes

International shipments may incur customs duties, taxes, or brokerage fees determined by the destination country. These charges (if applicable) are the customer’s responsibility. See Shipping Policy.

10. Intellectual Property

All content, graphics, and trademarks on the website are owned by Elite Armor Case or its licensors. Unauthorized use is prohibited.

11. Third‑Party Links & Services

Links to external sites are provided for convenience. We do not control and are not responsible for their content or practices.

12. SMS/Email Communications

If you consent to SMS or email, you may receive order updates and promotions. SMS: message frequency varies; reply STOP to opt out, HELP for assistance; standard rates may apply. Unsubscribe links are provided in emails. See Privacy Policy.

13. Warranties & Limitation of Liability

We supply products with reasonable care and as described. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits statutory consumer rights in your country.

14. Governing Law & Consumer Rights

Elite Armor Case operates in compliance with the laws and regulations of all our target markets, including the United States, United Kingdom, Canada, Australia, and New Zealand. No customer rights will be affected or limited in their respective jurisdictions or areas. Any disputes will be handled in accordance with the applicable local laws to ensure fairness and transparency. No arbitration or class‑action waiver clauses apply. Disputes may be brought before competent courts per applicable law.

15. Complaints & Escalation

Contact support@elitearmorcase.com for any issues. We acknowledge within 2 business days and aim to resolve within 10 business days. If unresolved, you may escalate to your local consumer‑protection authority.

16. Cookies & Privacy

We use essential and optional cookies. Manage preferences via the cookie banner or your browser. Personal data is handled per our Privacy Policy.

17. Changes to These Terms

We may update these Terms to reflect legal or operational changes. Updates take effect upon posting with the revised date above. Continued use signifies acceptance.

Questions?

Visit our FAQ or contact our customer support team for help regarding your shipment.

Contact Information

Business Name: Elite Armor Case

Business Email: support@elitearmorcase.com

Business Phone Number: +1 917 628 2349

Business Address: House 135, Village Islampur, Kotwali, Dogasia, Jashore 7407, Bangladesh

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST/EDT)

Response Hours: Our customer service team typically responds within 24–48 business hours.